Refund Policy

At ALADDIN HOSTING & IT SERVICES, LLC, we are committed to delivering reliable digital services and ensuring customer satisfaction.

Effective Date : 2020-08-04

Last Updated : 2026-01-01

1. General Policy

Due to the nature of digital and subscription-based services, refunds are limited once a service has been activated or delivered. However, we review all refund requests on a case-by-case basis and aim to provide fair and reasonable resolutions.

2. Eligibility for Refunds

Refunds may be considered under the following conditions:

  • Verified technical issues directly caused by our service that cannot be resolved
  • Duplicate or incorrect billing
  • Service not delivered as described

3. Non-Refundable Services

The following are generally non-refundable once activated:

  • VPN subscriptions
  • Delivered digital services or configurations
  • Services affected by external factors such as ISP performance, user configuration, or third-party platforms

4. Service Performance Disclaimer

Service performance, including VPN connectivity, may vary depending on network conditions, ISP routing, device setup, and third-party services. Such factors are outside of our direct control.

5. Refund Request Process

Customers must submit refund requests within 7 days of purchase by contacting our support team with relevant details.

6. Dispute Resolution

We encourage customers to contact us directly to resolve any concerns. Our team is committed to responding promptly and working toward a fair resolution.

7. Chargebacks

Initiating a chargeback without prior contact may result in temporary suspension of services during investigation. We remain committed to resolving issues in good faith.

8. Contact Information

Email: info@aladdin4tech.com

Phone: +1 (612) 707-6852

Terms Of Service

Effective Date: August 4, 2020

Last Updated: January 1, 2026

Welcome to ALADDIN HOSTING & IT SERVICES, LLC ("Company", "we", "our", or "us"). By accessing or using our services, you agree to be bound by these Terms of Service.

1. Services

We provide web hosting, VPN services, web design, and online billing system solutions. All services are provided on an "as is" and "as available" basis and are subject to system availability and operational limitations.

2. Eligibility

By using our services, you confirm that you are at least 18 years of age and legally capable of entering into a binding agreement.

3. Acceptable Use

You agree to use our services only for lawful purposes and in compliance with all applicable laws, regulations, and third-party agreements. Any misuse of our services is strictly prohibited.

4. Payments & Billing

All services are billed in advance. By purchasing our services, you authorize ALADDIN HOSTING & IT SERVICES, LLC to charge your selected payment method. Failure to complete payment may result in suspension or termination of services.

5. Service Availability

We strive to maintain high availability and performance; however, we do not guarantee uninterrupted, timely, or error-free operation of our services, particularly where third-party networks or providers are involved.

6. VPN Service Disclaimer

Our VPN services are intended solely for lawful privacy and security purposes. Performance may vary depending on network conditions, ISP routing, device configuration, and third-party services.

We do not guarantee compatibility with, or performance improvements for, any specific platform, service, or application.

7. Suspension & Termination

We reserve the right to suspend or terminate services at our sole discretion if we determine that a user has violated these Terms or engaged in misuse of our services.

8. Limitation of Liability

To the fullest extent permitted by applicable law, ALADDIN HOSTING & IT SERVICES, LLC shall not be liable for any indirect, incidental, consequential, or special damages arising from the use or inability to use our services.

9. Modifications

We reserve the right to modify or update these Terms at any time. Continued use of our services following any changes constitutes acceptance of the revised Terms.

10. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the State of Minnesota, United States.

11. Contact Information

Phone: +1 (612) 707-6852

Email: info@aladdin4tech.com

Address:

Aladdin4Tech
5291 3RD ST NE
FRIDLEY, MN 55421